Van Heugten Tours mini bus and coach hire company- Netherlands

(43)

We speak English

Specialist in Transport
Van Heugten Tours is a close-knit family coach company with personal attention for all your transport needs. Experience our old-fashioned high quality service and customer-friendliness.

Bus and coach hire ratings and reviews

Q & A with mini bus an coach rental company Van Heugten Tours

When should I pay for the coach's service?

I have received the payment instructions today. I see that they indicate that payment must be received by 14th April. Can you confirm if it is OK to pay now or alternatively pay on pick from Amsterdam.

Thanks
Darren

It's no problem, please pay today.
See the invoice in the attachment file.
Have a great day!

Tim
Could you please confirm the service of bus?

Hi!
Thanks, was the payment successful?
Could you please confirm the service?
Thanks
Ricardo

Dear Ricardo,

Thank you for the message below.
Everything is fine, we found the payment on our account.
We will be in Brugge (BE) at 05:45 on 9th of april.
Our Credit Card details are well protected, they are deleted after using.

I hope i inform you correctly.

Tim
With credit card, do I have to pay 5% of the costs on top of the total amount of the quoted bus rental price ?

Hello!
I have accepted your quotation, I want to know when I have to pay, can I do it by credit card directly since Mexico? How do I know the service will be guaranteed?
Thanks in advance.
Ricardo

Dear Ricardo,

Thank you for the message below.
See the confirmation in the attachement file.
Yes, it's possible to pay by credit card. You only have to pay 5% costs over the total amount.

If you sign the contract and pay the invoice the service is quaranteed.

I hope i inform you correctly.

I look forward to work with you.

Tim
Does the driver of the coach wait for me with a sign at the airport?

Good morning I just wanted to learn if the driver will meet us outside the airport or where will he meet us? Thx.

Esra

You will meet the driver at the meetingpoint.

See attachment file.

Have a great day!

Tim
Can we make an additional stop with the bus?

Hi,

Can you confirm that it will be no problem stopping at a supermarket on the way. Should only be for 20 mins to pick up food for lunch.

Thanks

Jack

Dear Jack,

Thank you for the message below.
The 20 minutes stop is no problem.

I hope i inform you correctly,

I look forward to work with you.

Tim
Could you please confirm if the bus is Diesel?

Hi there,

I am writing in regards my booking for 30 people on Monday 20/03/17.

Could you please confirm if the coach is Diesel?

Thank you.

Olimpia

Hi Olimpia,

Thank you for the message below.
Indeed the coach have a diesel engine, EURO 6.

If you have any questions dont hesitate to ask me.

I look forward to 20th of March.

Tim
I can pay next week the coach, for the same quoted price?

Hello,

I want to book it but I can't pay now becuse it will take a while to collect money from my students. If I can pay by the end of next week, for the same price I will book it.Thanks.

Esra

Dear Esra,

Thank you for the message below.
It's possible to pay next week for the same price.
Shall i make a confirmation for you?

Have a great day.

I look forward to work with you.

Tim
May we know what the additional costs like toll, parking of bus, etc are?

Hi Timothy,

May we know what are the additional costs that we might incur i.e the driver's expenses, toll, parking, etc?
Zaida

Dear Zaida,

Thank you for the message below.
There are no toll costs, maybe around € 50 euro parking costs.
I hope i inform you correctly.

I look forward to work with you.

Tim
When do I get the data of the coach driver?

Yes, I accept your fee. Please add the second request to the first one for the complete booking.

I trust you will provide the driver information and contact number ahead of time in case we need to communicate.

Thank you,

Honorata

Dear Honorata,

Thank you for the reservation.
In the attachment file you will found the confirmation.
If you have any questions dont hesitate to ask me.

Have a great day!

Tim
If I paid the down payment for the reservation can I pay the remaining half to the bus driver?

Hello!
Is it possible, that we could pay for example half of the prize now and other half in cash when we get the bus? Could you send us in e-mail the bill also?
Teemu

Dear,

This is no problem for us.
I will send you the bill a soon as possible.

Have a great day.

Received 'thank you' for the bus coach drivers

Ida Solo van Schiphol, Netherlands naar Delft, Netherlands op 10 Feb 20, 25 Pers.
I would really like to thank Dirk! Really friendly at 1 am :).
Ida Solo van Pr. Margrietplantsoen 100, 2595 BR Den Haag, Netherlands naar Churchillplein 10, 2517 JW Den Haag, Netherlands op 05 Feb 20, 50 Pers.
Our driver arrived on time and was very helpful. Thank you very much
Ida y Vuelta van Schiphol, Netherlands naar Schiphol, Netherlands op 10 Jan 20, 17 Pers.
Ok
Ida y Vuelta van Noorderstraat 46, 1017 TV Amsterdam, Netherlands naar Noorderstraat 46, 1017 TV Amsterdam, Netherlands op 10 Oct 19, 49 Pers.
Thank you for all your help throughout the day
Ida y Vuelta van 3013 BA Rotterdam, Netherlands naar 3013 BA Rotterdam, Netherlands op 09 Oct 19, 40 Pers.
The driver was excellent, a credit to your company.
Ida Solo van Amsterdam, Amsterdam, Netherlands naar Amsterdam, Amsterdam, Netherlands op 16 Aug 19, 130 Pers.
The drivers were courteous, professional and pleasantly interactive.
Ida Solo van Leuven, Leuven, Belgium naar The Hague, The Hague, Netherlands op 06 Apr 19, 24 Pers.
Driver was lovely. Happy to let us play out own music and sing songs. Punctual, easy to contact and very good chat.
Destinos múltiples van Venenweg 66, 1161 AK Zwanenburg, Nederland naar Venenweg, 1161 Zwanenburg, Nederland op 18 May 19, 16 Pers.
prima chauffeur
Destinos múltiples van Julianaplein 6, 1097 DN Amsterdam, Netherlands naar Julianaplein 6, 1097 DN Amsterdam, Netherlands op 09 May 19, 16 Pers.
As I said above, Jeffrey was absolutely amazing under pressure. We were in a slight accident that was not at all his fault, and we had to change busses as a result, because the side-view mirror of the bus was destroyed. Jeffrey was totally calm and professional, pleasant and friendly. We had a wonderful experience with him as the driver and hope transport company realize how lucky they are to have such a responsible and congenial driver.
Destinos múltiples van Scheveningen, Den Haag, Niederlande naar Scheveningen, Den Haag, Niederlande op 02 May 19, 40 Pers.
The driver was 20 min late. The rest of the tour went good, the driver was very cooperative and supportive